Terms of Service

1. Acceptance of Terms

By accessing or using the Cybozu website (the "Site") and any products, services, or content made available through the Site (collectively, the "Services"), you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you may not access or use the Services. Your use of the Services is expressly conditioned upon your acceptance of these Terms.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

2. Description of Service

Cybozu Inc. is a Japanese IT company that provides cloud-based business software solutions, including:

• Team Communication Platforms: Tools for internal collaboration and communication within organizations
• Customer Relationship Management (CRM) Systems: Software for managing customer interactions and sales processes
• Process Automation Solutions: Workflow automation tools for streamlining business operations
• Cloud-Based Business Applications: Various software-as-a-service (SaaS) products for business operations

Our Services include this website, which provides information about our company, products, and services, as well as lead generation forms for potential customers to express interest in our offerings.

3. Eligibility

To use our Services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Services under applicable law
• Provide accurate and complete information when requested

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. User Responsibilities

As a user of our Services, you agree to:

• Provide accurate, current, and complete information when submitting forms or communicating with us
• Maintain the confidentiality of any account credentials or access information
• Promptly notify us of any unauthorized use or security breaches
• Use the Services only for lawful purposes and in accordance with these Terms
• Comply with all applicable laws and regulations
• Not interfere with or disrupt the integrity or performance of the Services
• Not attempt to gain unauthorized access to any portion of the Services

5. Prohibited Uses

You may not use the Services:

• For any unlawful purpose or in violation of any laws or regulations
• To transmit any material that is defamatory, obscene, offensive, or otherwise objectionable
• To impersonate any person or entity or misrepresent your affiliation
• To transmit viruses, malware, or any other harmful code
• To collect or harvest information about other users without consent
• To spam, phish, or engage in any form of unsolicited communication
• To interfere with or circumvent security features of the Services
• To reverse engineer, decompile, or disassemble any portion of the Services
• To engage in any activity that could damage, disable, or impair the Services

We reserve the right to terminate or suspend access to the Services immediately, without prior notice, for any violation of these Terms.

6. Intellectual Property

6.1 Our Intellectual Property

The Services, including all content, features, functionality, and underlying technology, are owned by Cybozu Inc. and are protected by intellectual property laws, including copyright, trademark, and patent laws.

Our trademarks, service marks, logos, and trade names (collectively, "Marks") are our property and may not be used without our prior written consent.

6.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose.

6.3 User Content

By submitting content through our forms or communications (such as inquiries or feedback), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute such content for the purpose of providing our Services and improving our offerings.

You represent and warrant that you have all necessary rights to submit any content and that such content does not infringe on the rights of any third party.

7. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY OF CONTENT

WE DO NOT WARRANT THAT:

• THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE
• DEFECTS WILL BE CORRECTED
• THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS

NO ADVICE OR INFORMATION OBTAINED FROM US OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CYBOZU INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• ANY DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICES
• ANY DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO YOUR DATA
• ANY DAMAGES RESULTING FROM THIRD-PARTY CONDUCT OR CONTENT

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, FOR ACCESS TO THE SERVICES IN THE PAST TWELVE (12) MONTHS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY FOR CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. Third-Party Services & Links

Our Services may contain links to third-party websites or services that are not owned or controlled by Cybozu. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Cybozu shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

10. Indemnification

You agree to indemnify, defend, and hold harmless Cybozu Inc. and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Any content you submit through the Services

11. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms
• Conduct that we believe is harmful to other users or to our business
• Legal requirements or requests from law enforcement
• Extended periods of inactivity

Upon termination:

• Your right to use the Services will immediately cease
• We may delete your account and any associated data
• Provisions of these Terms that by their nature should survive termination shall remain in effect

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Tokyo, Japan.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.

14. Contact Information

If you have any questions about these Terms, please contact us: