Accessibility Statement
Cybozu Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Our Commitment to Accessibility
We believe that everyone should have equal access to information and services on the web. Our goal is to provide a website that is accessible to the widest possible audience, regardless of technology or ability.
We are committed to:
- Designing and maintaining an accessible website that follows best practices
- Regularly testing and auditing our website for accessibility issues
- Training our team on accessibility standards and best practices
- Responding promptly to accessibility concerns and feedback
- Continuously improving our website's accessibility
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website is partially conformant with WCAG 2.1 Level AA.
Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address any identified issues.
Accessibility Features
Our website includes the following accessibility features:
Semantic HTML
- Proper heading structure (h1-h6) for content organization
- Semantic HTML elements for better screen reader navigation
- Lists are properly marked up using ul, ol, and li elements
- Tables include proper headers and captions where applicable
Keyboard Navigation
- All interactive elements are accessible via keyboard
- Logical tab order throughout the website
- Focus indicators are visible for all interactive elements
- Skip links allow users to bypass repetitive content
Screen Reader Support
- All images include descriptive alt text
- Form fields have associated labels
- ARIA attributes are used where appropriate
- Landmark roles identify major page sections
Visual Design
- Sufficient color contrast ratios (minimum 4.5:1 for normal text)
- Text can be resized up to 200% without loss of functionality
- Content is readable at 320px viewport width
- Information is not conveyed by color alone
Forms and Interactive Elements
- Form fields have clear labels and instructions
- Error messages are descriptive and helpful
- Required fields are clearly indicated
- Buttons and links have descriptive text
Responsive Design
- Website adapts to different screen sizes and orientations
- Content is usable on mobile devices
- Touch targets are appropriately sized
Known Accessibility Issues
We are actively working to identify and address accessibility issues. Currently, we are aware of the following areas that may need improvement:
- Some third-party embedded content may not be fully accessible
- Some PDF documents may not be fully accessible
- Video content may not have captions or audio descriptions
We are committed to addressing these issues and improving accessibility across our website.
Third-Party Content
While we strive to ensure accessibility throughout our website, some third-party content or tools may not be fully accessible. This may include:
- Google Maps embed on our Contact page
- Third-party analytics and tracking tools
- External links to other websites
We encourage third-party providers to make their content accessible, and we work to provide alternatives where possible.
Assistive Technology Compatibility
We aim to ensure compatibility with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Alternative input devices
We test our website with various assistive technologies to ensure compatibility. However, if you experience any issues, please let us know.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement:
Cybozu Inc.
Tokyo Nihonbashi Tower 27F
2-7-1 Nihombashi, Chuo-ku
Tokyo 103-6027, Japan
Email: security@cybozu.co.jp
Phone: +81 3-4306-0808
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM JST
We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.
Accessibility Assessment Approach
Cybozu Inc. assessed the accessibility of our website by the following approaches:
- Self-evaluation using automated testing tools
- Manual testing with keyboard navigation
- Testing with screen readers
- Review by accessibility specialists
Formal Complaints
In addition to contacting us directly, you may also file a complaint with relevant authorities in your jurisdiction. In Japan, you can contact:
- Japan Federation of Bar Associations (JFBA)
- Ministry of Internal Affairs and Communications
Continuous Improvement
We are committed to continuous improvement of our website's accessibility. Our efforts include:
- Regular accessibility audits and testing
- Training for content authors and developers
- Monitoring of accessibility standards and best practices
- Implementation of user feedback
- Integration of accessibility into our development process
Updates to This Statement
This statement was last updated on January 1, 2026. We will review and update this statement periodically to reflect our ongoing commitment to accessibility.